Privacy Policy

Company Name: MarketZen Limited
Website: https://marketzen.co
Contact Email: contact@marketzen.co
Business Address: 71-75 Shelton Street, London, England, WC2H 9JQ


1. Introduction

MarketZen Limited (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us in any manner. By using our website and services, you agree to the terms outlined in this policy.


2. Information We Collect

We collect personal and non-personal information from users in the following ways:

2.1. Personal Information

This includes:

  • Full Name

  • Email Address

  • Contact Number

  • Business Name

  • Billing Address

  • Payment Information (processed securely through third-party gateways)

  • Account Credentials (for client dashboards, if applicable)

2.2. Non-Personal Information

Such as:

  • Browser type and version

  • Operating system

  • IP address

  • Pages visited

  • Time and date of access

  • Referral URLs

  • Cookies and tracking data


3. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and manage our services

  • To personalize user experience

  • To process transactions and send invoices

  • To communicate with clients and respond to inquiries

  • To improve our website functionality and service offerings

  • To conduct marketing and retargeting campaigns

  • To comply with legal obligations and enforce terms


4. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: For tasks like hosting, payment processing, analytics, and email communication.

  • Legal Authorities: If required by law or to protect our rights and property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are obligated to protect your data and comply with this policy.


5. Data Security

We use appropriate technical and organizational security measures to protect your information, including:

  • SSL (Secure Socket Layer) encryption

  • Firewall and intrusion detection systems

  • Restricted access to personal data

  • Regular data backups and software updates

Despite these precautions, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.


6. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance user experience and collect usage data.

6.1 Types of Cookies We Use

  • Essential Cookies: Necessary for site functionality

  • Performance Cookies: Monitor and improve website performance

  • Marketing Cookies: Used for advertising and retargeting

You can control cookie preferences through your browser settings.


7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your personal data

  • Restrict or object to data processing

  • Data portability

  • Withdraw consent at any time

To exercise any of these rights, contact us at contact@marketzen.co.


8. Data Retention

We retain your data only for as long as necessary to:

  • Fulfill our business purposes

  • Comply with legal requirements

  • Resolve disputes

  • Enforce our agreements

Once no longer needed, your data will be securely deleted or anonymized.


9. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage users to read their privacy policies.


10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.


11. International Data Transfers

If you are accessing our services from outside the United Kingdom, be aware that your data may be transferred to, stored, and processed in the UK or other countries. We ensure that such transfers comply with applicable data protection laws.


12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Effective Date.” We encourage users to review this policy periodically.


13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

MarketZen Limited
71-75 Shelton Street
London, England, WC2H 9JQ
📧 Email: contact@marketzen.co