Company Name: MarketZen Limited
Website: https://marketzen.co
Contact Email: contact@marketzen.co
Registered Address: 71-75 Shelton Street, London, England, WC2H 9JQ
Welcome to MarketZen Limited. These Terms and Conditions (“Terms”) outline the rules and regulations for using our website and services. By accessing our site and engaging our services, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree, please do not use our services.
“Company,” “We,” “Our,” or “Us” refers to MarketZen Limited.
“Client,” “You,” or “Your” refers to the individual or entity using our services.
“Services” refers to all dropshipping store management services offered by MarketZen Limited.
“Platform” refers to our website, client portals, and tools we use to deliver services.
MarketZen Limited provides professional Dropshipping Store Management Services, including but not limited to:
Marketing & Advertising Management
Store Optimization & Growth Strategy
Order Fulfillment & Automation
Product & Supplier Research
Full Store Setup & Design
Additional customized services may be agreed upon through a signed proposal or contract.
To access our services, you must:
Be at least 18 years old
Provide accurate, truthful, and current information
Have the authority to act on behalf of a company (if applicable)
Agree to these Terms
We reserve the right to refuse service to anyone at our discretion.
If you create an account with us:
You are responsible for maintaining the confidentiality of your credentials.
You agree to notify us immediately of any unauthorized use.
We are not liable for losses resulting from unauthorized access.
We may suspend or terminate access if we detect suspicious or abusive activity.
All service fees must be paid in full prior to delivery unless agreed otherwise in writing.
Payments are processed securely via third-party gateways (e.g., Stripe, PayPal).
Prices listed on our site are in GBP unless otherwise stated and are exclusive of applicable taxes.
Late payments may incur a fee or lead to suspension of service.
Invoices are issued digitally and accessible through your client portal or email.
Due to the customized and digital nature of our services:
No refunds will be issued after the service has commenced or been delivered.
Clients may cancel subscriptions or services with at least 5 business days’ notice before the renewal date.
Cancellations must be made in writing via email.
In exceptional cases, partial refunds may be considered at the company’s discretion.
You agree to:
Provide timely and accurate information, logins, and feedback
Approve or reject designs, content, and strategies within reasonable timeframes
Maintain access to your store, domain, or hosting as needed
Avoid making unilateral changes that interfere with our work
Failure to comply may delay service delivery or result in additional charges.
All content, graphics, designs, strategies, automation workflows, and deliverables created by MarketZen Limited are owned by us unless explicitly transferred to the client through a written agreement.
You are granted a non-exclusive, non-transferable license to use our deliverables for your business. You may not resell or redistribute our work without written permission.
Both parties agree to maintain the confidentiality of:
Business strategies
Financial and personal data
Access credentials
Client/customer information
We comply with the UK Data Protection Act and GDPR. For more, see our Privacy Policy.
MarketZen Limited shall not be held liable for:
Loss of profits, revenue, or business opportunities
Errors resulting from third-party platforms (e.g., Shopify, AliExpress, etc.)
Delays or failures due to force majeure events (e.g., internet outages, government restrictions)
Technical errors caused by third-party integrations or APIs
Our maximum liability is limited to the fees paid for the specific service giving rise to the claim.
We strive to deliver high-quality services, but we do not guarantee:
Specific sales or revenue outcomes
Third-party system uptime or availability
That all automation tools will work with every platform
All services are provided “as is” and “as available” without warranties of any kind.
You may terminate services at any time with 5 business days’ notice. However, any outstanding fees must be paid in full.
We may suspend or terminate services if you:
Breach these Terms
Engage in fraudulent or illegal activity
Fail to cooperate or make timely payments
We are not liable for delays or failures in service caused by events beyond our control, including but not limited to natural disasters, government actions, pandemics, cyberattacks, or infrastructure failures.
We may use or integrate with third-party services (e.g., email marketing tools, automation platforms). Your use of those services is governed by their respective terms and privacy policies. We are not responsible for their actions or service levels.
MarketZen Limited reserves the right to modify these Terms at any time. We will notify you by email or post an updated version on our website. Continued use of our services after updates constitutes your acceptance of the new Terms.
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England.
For questions regarding these Terms and Conditions, please contact us:
MarketZen Limited
71-75 Shelton Street
London, England, WC2H 9JQ
📧 Email: contact@marketzen.co
Start your dropshipping journey with expert support, stunning design, and full automation — all handled by MarketZen professionals.
Empowering entrepreneurs with expert dropshipping management — from store setup to marketing, automation, and growth — so you can focus on profits, not the process.
MARKETZEN LIMITED © 2025. All Rights Reserved.